Our Ethos
Our mission is to enable retailing excellence for airlines.
At OpenJaw we are committed to supporting our airline partners with their transition to retailing excellence by enabling them to offer a truly differentiated omni-channel experience.
A proponent of broad omni-channel retailing techniques, OpenJaw enables airlines to seamlessly sell the full range of travel products.
OpenJaw strongly believes that those airlines who sell the full itinerary and offer an integrated and seamless customer experience will be best positioned to capitalise on new market opportunities.
OpenJaw’s products include Offer and Order Management, Offer Optimisation, direct channel capabilities (IBE), NDC, and the ability to sell the full itinerary to maximise share of wallet and basket size.
How we help with the adoption of retailing strategies
Improve yield through offer and price optimisation
Support direct distribution through all channels
Personalise offers using context and customer data
Enable greater share of wallet through ancillary sales
Enable lower overall cost of sale
Our Story
Founded in 2002 by three Irish entrepreneurs, OpenJaw has successfully transformed itself from a start-up to a global business processing 35 million passengers a year with a gross transaction value of $8 billion.
OpenJaw currently employs over 250 talented staff across three offices, all with deep domain expertise in travel technologies including distribution systems, ancillary revenues, dynamic packaging, NDC and digital experiences. Headquartered in Dublin (Ireland), OpenJaw also services its global customer-base from regional offices in Galway (Ireland), and Dalian (China).
Since May 2016, OpenJaw became a wholly owned subsidiary of TravelSky Technology Limited, the dominant provider of information technology solutions for China’s aviation and travel industry and publicly traded on the Hong Kong Stock Exchange.
With a 100% track record of delivering multi-vendor, multi-year solutions to clients, OpenJaw is a proven delivery partner for large scale Retailing and NDC solutions.
