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Company also announces senior industry appointment to boost NDC expertise

October 21, 2019: OpenJaw Technologies has been granted NDC Level 4 Certification for its t-Retail NDC Platform under the International Air Transport Association’s NDC Certification Program. NDC-Capable Level 4 Certification is currently the highest-ranking certification available for IT vendors who are developing NDC solutions for the airline industry. OpenJaw has also boosted its NDC team by hiring industry expert Mona Kristensen as Director of Product Management for NDC and ONE Order.

NDC Level 4 Certification recognises that the OpenJaw t-Retail NDC Platform supports deployments using Full Offer and Order Management messages whose schemas are compliant with the standard NDC message schema, version 18.1. As an NDC Level 4 certified vendor, OpenJaw has demonstrated its ability to deliver the highest level of NDC functionality to provide a complete range of retailing capabilities, including end-to-end offer and order fulfilment through direct and indirect channels.

 “We are proud to have achieved IATA NDC Level 4 Certification for the OpenJaw t-Retail NDC Platform,” said Kieron Branagan, CEO OpenJaw Technologies. “OpenJaw has been an IATA NDC Partner since the inception of the program as well as being an IATA ONE Order Strategic Partner. OpenJaw is committed to advance both the NDC and ONE Order industry standards through collaborative efforts with other industry participants”.

“By achieving IATA NDC Level 4 Certification as an IT vendor, OpenJaw Technologies enables airlines to redefine their distribution strategy by enabling full servicing and product differentiation in the channels of their choice”, said Yanik Hoyles, Director Industry Distribution Programs, IATA.

Yanik Hoyles and Mona Kristensen

“At OpenJaw, we have accelerated our commitment to IATA NDC and the evolution of travel retailing within the airline industry” continued Branagan. “We are thrilled that Mona Kristensen has joined OpenJaw to drive our NDC and ONE Order propositions forward.  Mona is a proven leader and subject matter expert on NDC and airline distribution. She will be a fantastic addition to the OpenJaw leadership team.”

“Hiring Mona is just one part of OpenJaw’s commitment to NDC and ONE Order: we have invested heavily in our NDC Centre of Excellence to have a core team of experts delivering NDC innovations, best practice and applying big data frameworks to NDC for personalisation, optimisation and analytics on the customer journey. In addition, we have also set-up the OpenJaw NDC Community Model for all of our NDC customers and partners to work together to drive airline distribution forward.”

“I am delighted to join OpenJaw Technologies at this exciting time and to be part of a fast growing company that has world class customers and world class technologies”, said Mona Kristensen; “I am looking forward to being part of this great team that is helping to drive the adoption of NDC and ONE Order forward.”

About Mona Kristensen

Mona joins OpenJaw Technologies from DXC Technology in Zürich, Switzerland, where she was Solution Consultant and Offering Lead for DXC Travel, Transportation and Hospitality Solutions. Mona is a subject matter expert on a broad range of airline systems, in particular, NDC Order and Offer Management. As a member of many airline industry working groups and advisory fora, Mona has contributed heavily to creating and shaping IATA’s New Distribution Capability (NDC) and NDC solutions for the DXC product suite. Mona has delivered many airline industry projects internationally, working with teams in China, Germany, India, Switzerland and the U.S.A.

About OpenJaw Technologies

OpenJaw Technologies is reimagining the future of travel retailing with new platforms, new products and new partnerships.  The world’s biggest travel brands rely on OpenJaw to power their retailing and distribution strategy: ANA, British Airways, Cathay Pacific Airways, Four Seasons Hotels, Hainan Airlines, Sichuan Airlines, Iberia, Shandong Airlines, Color Line, Shenzhen Airlines, Comair, Aeroplan, Asia Miles, Tibet Airlines, Loyalty One,, Four Seasons, Air Guilin, Avis Budget Europe, China United Airlines, Aeroplan and Hong Kong Airlines. 


For more information about the scope of the NDC Certification Program and the different types of NDC messages, please visit

IATA’s NDC standard enables the travel industry to transform the way air products are retailed to corporations, leisure and business travellers, by addressing the industry’s distribution limitations. These include challenges such as product differentiation, time-to-market, access to full and rich air content, and a transparent shopping experience. 

OpenJaw Contact

Colin Lewis, CMO, OpenJaw Technologies

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