From time to time, we review our articles and blog posts, and archive those which are no longer relevant to present day but may still be of interest.
Originally published by by Judy Pitchford on 20 AUG 2020 Kieron Branagan, CEO of OpenJaw Technologies joins Judy Pitchford, AWS’ Head of Worldwide Travel, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. OpenJaw provides leading e-Commerce platforms for travel companies and […]
Today, against the backdrop of a global pandemic, we are seeing evidence of a recovery in aviation primarily in countries with large domestic travel markets such as the United States and China. The European summer holiday season is showing some signs of life but long-haul flying is only recovering in fits and starts due to […]
In the pre-COVID 19 world we could argue that customers appreciated a high-quality engagement, interaction, and, ideally, a personalised proposition tailored to their needs. How different is this notion of customer-centricity in the COVID 19 world? The Challenge: What do customers want today? In times of crisis, a customer’s interaction with a brand can trigger […]
By PhocusWire | June 18, 2020 Airline e-commerce projects are reasonably straightforward: a deal is signed; a carrier and its software partner spend months scoping out the product; it’s built, integrated and testing takes place; and then it goes live. This is a fairly simplified version, of course, but hundreds of such projects take place […]
At the start of 2020, the world was a very different place. Airlines had invested in new aircraft capable of connecting nearly every major city on the globe. AirBnB was one of the most hotly anticipated IPOs of the year. Destination cities like Amsterdam, Venice and Barcelona were groaning at the seams, and all the […]
Introduction The world of travel has radically changed. There is no point in sugar-coating it; the last couple of months have been hard for airlines. The travel business is collectively living through the biggest crisis of our lifetime. Airlines have had to make difficult decisions – decisions they could never have imagined they would have […]
Dublin, February 27, 2020: OpenJaw Technologies have been officially recognised as one of the Best Workplaces in Ireland in 2020. OpenJaw were recognised at the 18th annual Great Place to Work Awards on Wednesday 26th February 2020. This is OpenJaw Technologies’ first year to be named as a top Irish workplace after being assessed through […]
Dublin, February 24, 2020: Hack Access Dublin gathers members of Dublin’s start-up community to tackle accessibility challenges to achieve a vision of an inclusive world. The goal of Hack Access Dublin is to use participants, mentors, judges and volunteers from Dublin’s start-up community to solve accessibility challenges as well as inspiring and empowering people with […]
Here at OpenJaw, we are very interested in the idea of online marketplaces as they have revolutionised so many industries, particularly travel. Those with the best network effects can become huge economies in their own right. Why is this? Online marketplaces like eBay, Airbnb, Uber and Lyft and Alibaba, and Instacart are huge – much […]
We are witnessing a shift that will completely transform travel. The term given to this shift was ‘big data’; today it is just called ‘data’. Travel and aviation are data-intense industries. Airlines are awash in terabytes of data drawn from different sources and different customer actions, for example, reservation history, fares and pricing information, PNRs, […]
