Omni-channel retailing via t-Retail Platform Tribe API; flight shopping capabilities provided by ITA Software by Google
14 May 2014 – Dublin, IRELAND – One of Russia’s largest airlines, and oneworld® alliance member, S7 Airlines, today announced
that it has successfully deployed the complete OpenJaw t-Retail Platform. The dynamic t-Retail Platform provides independent flight shopping, and merchandising of a full range of air and non-air products, on a single platform, for revenue or redemption.
A contemporary user experience enables S7 Airline customers to search, discover, plan and book their entire trip across the omni-channel. The website’s rich booking flow is replicated in an optimised mobile application, which was developed against the OpenJaw t-Retail Platform Tribe API.
The t-Retail Platform allows customers to shop across S7’s own and partner networks, through codeshare and negotiated prorate agreements. By integrating with ITA Software by Google’s QPX solution, the t-Retail Platform provides the following advanced flight search features:
- Return, one-way and multi-city.
- By price, or with miles.
- Inspirational search capabilities, including an interactive map tool.
- Advanced calendar shopping: fixed date, flexible date, +/-7 day calendar, date widening.
- Multiple fare families, multi-cabin search.
- Content-rich search results: flight duration, distance, meals and standard baggage allowance.
In order to service the total needs of the customer, the t-Retail Platform enables S7 Airlines to manage a full range of products from multiple suppliers. Direct business model control enables S7 Airlines to effectively merchandize, defend and create a customer proposition.
Air ancillaries and high margin ground ancillaries, such as hotel, car, insurance, and transfers, will be available for cross-sell within the booking flow, for increased conversion rates.
“Leveraging ITA Software by Google’s QPX solution and the power of the OpenJaw t-Retail Platform, S7 Airlines’ new merchandising platform services the complete customer need, across all touch points,” said Dmitriy Chuyko, e-Commerce Director, S7 Airlines. “The OpenJaw t-Retail Platform has enabled us to deliver the next phase of our strategy – to become the best Russian one-stop-shop for travel related products and services.”
Nicola Simionato, General Manager, Travel EMEA and APAC, ITA Software by Google said: “We’re excited to help S7 give its customers a faster and more robust way of shopping for flights.”
“From the outset, S7 Airlines wanted to move away from the traditional airline model and become travel retailing innovators,” said Kieron Branagan, CEO, OpenJaw. “We are delighted that they chose the t-Retail Platform, and developed against the Tribe API, to deliver their ambition.”
The new S7 Airlines platform is now available at www.S7.ru.
Future phases will see: dynamic packaging, post sell, promotions, and re-shopping.
About S7 Airlines
S7 Airlines (brand of Siberia Airlines, www.s7.ru) is a member of the oneworld® global airline alliance.
The airline has the widest domestic route network in Russia, created around air transport hubs at Moscow (Domodedovo) and Novosibirsk (Tolmachevo). S7 Airlines also performs regular flights to countries in: the Commonwealth of Independent States, Europe, the Near East, South-East Asia and countries of the Asia Pacific region.
In 2007 the company received an official IATA Notice of Record into the IOSA (IATA Operational Safety Audit), becoming the second air carrier in Russia to have successfully passed the full international audit procedure for compliance with these operational safety standards.
S7 Airlines is one of the most stable airline companies in Russia, thanks to the use of the latest advances in the international passenger services field, and active development of its own services.
S7 Airlines has been a winner of the “Wings of Russia Award” in many categories. S7 Airlines has also won the annual “People’s Brand/Brand No. 1 in Russia” award.
S7 Airlines currently owns one of the newest and most modern aircraft fleets on the Russian air transportation market.
The airline is part of the S7 Group. In 2013, group member airlines carried more than 9.238 million passengers.
OpenJaw is the leading online technology partner of the world’s biggest travel brands.
Guided by the OpenJaw four principles of t-Retailing, and leveraging the power of the dynamic travel retailing platform, the t-Retail Platform, OpenJaw is dedicated to helping airlines, and other large travel companies, to become travel retailing innovators.
The OpenJaw customer portfolio includes: S7 Airlines, British Airways, TravelSky, Aeroplan, AIRMILES, Four Seasons, voyages-sncf.com, and Viajes El Corte Ingles.
Founded in 2002, OpenJaw is headquartered in Dublin (Ireland), and has offices in Galway (Ireland), Madrid (Spain), Krakow (Poland) and representation in Moscow (Russia).
Director – Marketing Communications
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